FAQs

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Differences Between Termites?

How do I know which kind of termites I may have?
ProEx can readily identify the two types of termites, drywood and subterranean termites. To learn more about the termites themselves, please read the information on this link TERMITES.

Payments

Can I pay you with my credit card?
We accept cash, checks and money orders, Visa, Mastercard and Discover.
When will I pay for your services?
Our second opinion estimates are always FREE.
If you require services then we will expect payment before any work is started simply because we cannot reposes dead termites!

Large Structures

Can you fumigate my business like you did my house?
Yes. Any structure can be fumigated in a similar manner. No structure is too large for fumigation.
For clients, such as the University of California, we use both localized termite treatments and structural fumigation at their buildings and laboratories.

Extermination

How come we have to leave the house when you fumigate?
The chemicals used are fatal to humans and termites. The levels of chemical must dissipate before reentry of a home. That is why ALL animals must be REMOVED as well.
ProEx carefully applies and monitors progress of the chemical introduced until the job is completed properly. We provide the homeowner with a detailed preparation list. Basically, people, plants and pets must all be removed along with any edible items that are not in a sealed metal or glass container. Anything you don’t want exposed should be removed or sealed in place. HOWEVER, wood furniture and furniture with wooden framing MUST be exposed because termites can inhabit it! You DON’T WANT to have a reinfestation due to this oversight.