About us

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COMPANY PHILOSOPY

 

WE CARE ABOUT YOU

ProeX’s first and foremost duty is to protect your family’s and pets’ health and safety. We give pest control advice and subterranean termite treatment secrets FREE of charge – saving many homeowners much more than the cost of a fumigation. We treat every client like our family because in the grand scheme of things we are all family and we all want to be treated like family. This is why we give FREE advice and try to help our clients during this time and beyond. We want clients for life, not just for a one shot deal. We also have a deep sense of community serving others which makes life much more enjoyable for all of us. We have been actively volunteering in community services and events since 1976 –  serving on the local community theater board, the July 4th board, official Mira Mesa July 4th Parade announcer and many other endeavors enriching where we live.


STABILITY

While other firms have seen their staffs change from year to year, ProeX has managed to keep the best personnel. Our company believes that it is better to cultivate quality personnel and retain them, than play the numbers game of trying to find replacements. Look in the paper sometime at the ads for our competitors in the employment section. Notice how they tout, “no experience necessary” or “will train” for the sales staff, and the extermination staff? We think this is unacceptable.

Once again the customer pays for this kind of attitude towards staff. They pay everytime a job has to be redone, whether at their monetary expense or the cost of their time. ProeX considers both equally valuable. That is why we show up on time without excuses. That is why we don’t advertise for inexperienced staff. If someone wants to work with us they better have a good knowledge base to begin with. We stake our reputation on their ability to perform correctly the first time.

Our philosphy is simple: “Do it once, do it right.”


TREATING THE CUSTOMER RIGHT

In the world of business, there are many companies which look exclusively to the bottom line. We all know that this kind of narrow focus may mean greater profits in the short-term, but in the long-term we all suffer the consequences. Our finest moment is achieved when we can say to a customer that his or her fears are unfounded and their home is safe and secure from infestation. NOBODY wants to have to use our services, but in case you need us, we are ready to treat you how you expect to be treated – with honesty, respect and reliability.

ProeX is and will be a dedicated partner in the stability of San Diego and looks forward to your continued patronage.  ProeX has been conducting fumigation service in San Diego for over 26 years.  ProeX is fully licensed insured and bonded beyond the minimum State Law requirements. We have been in the termite business now for over 42 years.

Thank you